Refund Policy:
PLEASE BE ADVISED: ALL SALES ARE FINAL ON DIGITAL, PRINTABLE, EBOOK, AND PDF FILES, WHICH INCLUDE BUT ARE NOT LIMITED TO ACTIVITY BOOKS, PUZZLES, COLORING BOOKS, DIGITAL BOOKS, DIGITAL PLANNERS, ONLINE COURSES, AUDIOBOOKS, AUDIO, VIDEO COURSES, VIRTUAL PROJECTS, ETC., DUE TO THE NATURE OF THESE PRODUCTS.
IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US BEFORE YOUR PURCHASE TO DISCUSS THIS FURTHER. WE THANK YOU IN ADVANCE FOR UNDERSTANDING.
Physical books can be returned through Amazon (if purchased via their website, and they allow a refund) if listed via Amazon’s affiliate program (those books may be eligible for return on Amazon, too). This means we will likely forward all physical purchases of our books or recommended books to be purchased through Amazon.
What Can Be Returned:
We do offer returns on physical items that are mislabeled – due to an error on our part. We will refund your payment for the item via our 30-day refund policy (and will also pay for the ground shipping to get it back to us). We also do not want you to be stuck with an item received damaged (please see below for further information), so refunds will be rendered in this case, too. Let us know, and we’ll get you sorted out. Please get in touch with us at [email protected].
Pre-Sales Questions:
We are consumers, too, so we want to make you as comfortable as possible about your decision to purchase from us. Please contact us at [email protected] with any pre-sales questions, and we will be more than happy to assist you and address any questions you may have.
Please See Our Sizing Chart before Purchase:
For our clothing products (including t-shirts), we provide you with a size chart and information about the clothing beforehand on the sales page of each item. Many clothing items are Unisex (men and women can wear them) in the product itself. However, we specify if the apparel item is for ladies only (t-shirt, sweatshirt, or hoodie).
****We are NOT in the business of misleading people; therefore, before purchases, please ensure that you have checked out the size charts before ordering. Unfortunately, there will be no refunds or exchanges due to ordering the wrong size. Or due to buyer’s remorse. This includes but is not limited to apparel, specialty items, mugs, pillows, phone cases, notebooks, etc. There can be no refunds for wrong size selection, color selection, item selection, etc.
We have implemented this policy for physical items because we partner with vendors who will not return an item due to buyer’s remorse or a sizing issue.
Damaged Items:
As we stated above, we do not want you to be stuck with a damaged item! If you have received a damaged item, please contact us at [email protected] within five days to inform us of the damages. Please take photos of the damaged product as soon as it arrives. Please also provide us with the order number and the details.
We believe in accountability. If you are unsure if your item falls under the ‘damaged item’ category, please STILL contact us.
Please allow us up to 7-10 business days for your refund to be sent back to your PayPal or credit card account after we have received the item back.
If you want to return a mislabeled apparel product, your item must be unused and in the same condition you received. It must also be in the original packaging. You have up to 30 days for a refund.
Sale Items (if applicable):
Only regular-priced items will be issued a refund (where specified). Unfortunately, sale items cannot be refunded.
Downloadable | Virtual Products (eBooks, software, courses, etc.):
They are not eligible for a refund because of the nature of downloadable/virtual products. Therefore, all sales will be final. However, we guarantee that we will provide you with quality virtual products.
Thank You!
We thank you for your understanding and will do everything possible to minimize your dissatisfaction with any product we sell or feature in our store. Our goal is to ensure you become a consumer and a supporter of our brand for the long term.
Updated as of: 12.14.23